Customer Testimonials
Megan at Trend Motors is outstanding. Our situation was unusually difficult. The guidance and support that she provided along the way was both helpful and appreciated beyond measure. Her expertise made a huge difference for my family and her approach was tenacious, gracious and completely selfless. I would recommend the service department at Trend Motors to anybody in the area that wants to be treated with respect and decency. Just ask for Megan.
Thank you to Trend Motors! It was a great and smooth process! My sales person Vincent and the Manager Bill kept me up to date on the status of finding me my Taos. I was looking for awd and Bill searched high and low and finally found me one with some nice up grades. They both really went over and beyond and couldn’t be happier with process of the purchase of my brand new Taos.
Good quality vehicle for the price. Safety. Dependability
friendly service rep.
Glenn was a great salesperson. I bothered him often, he came thru with exactly what we wanted in the end.
Best experience ever had buying a car! Highly recommend Trend and Justin!
Excellent service!
Just bought my second car with Trend motors. Anthony and the Trend team were wonderful. Anthony was professional and knowledgeable he helped make this process easy.
A great family feel at a dealership. There was no haggle and everything was very straight forward.
Great team to work with.
Trend always does their best to accommodate me and get me in for service when it best works for me.
I had a perfect experience with Trend Motors, more specifically with Anthony. He was a so easy to work with and we did not feel pressured by him at all.
This is our second car from Trend Motors the whole team is amazing and Eryn is the best.
The Right: vehicle was diagnosed and parts ordered. Vehicle is back to running smoothly with no issues. Waiting for an extremely rainy day to confirm if the sunroof leak has been resolved. Improvements: Diagnosis, part orders and rework took 2 weeks. No loaner vehicle offered. My wife and 4 kids were essentially left stranded. Communication and updates left a lot to be desired. I was not receiving text or emails and had to call daily just to have someone get back to me. Finger marks on the headliner, which I’m guessing is from the mechanic troubleshooting the sunroof. Required a thorough ...
This was my second car I bought from Anthony Cagno! Easy transaction and took care of me as always!
Purchased a 2023 Taos here, it was an overall great experience thanks to Anthony.
We worked with Anthony C. At Trend and he was EXCELLENT! The entire process from looking for a car, finding the right option, getting financing and driving off the lot was SO EASY and that was completely because of Anthony and everyone else at Trend. We can’t wait to go back when it’s time for another car! Thank you so much Anthony!
Great service - quick turnaround, great space to work while waiting and friendly staff.
We recently purchased a Tiguan at Trend Motors and they made the buying process simple and efficient. The team walked us through every step of the way and answered any questions we had. It was a very smooth experience and we are extremely happy with our purchase!
We bought an electric car from Eryn and she was great. So knowledgeable that we went in knowing nothing and left her offices with car, info, electric cars apps and everything we needed to be electric car owners. Great experience!
I had an issue with my vehicle from when I bought it and Jim was and amazing help along the way with getting it done for me. I have absolutely no complaints and have been extremely happy and grateful for the service here at trend!
Megan is awesome friendly courteous knowledgeable the service is always quick and done right I never go anywhere else to service my car
It was truly a pleasure partnering with Trend Motors Volkswagen to purchase my dream car! The process of purchasing my Id .4 was smooth and stress free. Jay and Bill were so helpful and accommodating through out the process. I am very happy with my experience, and would definitely do business with this company in the future again. I would recommend this dealership to anyone looking to buy a new or used car. Thank you Trend Motors!
Kenny (sales), Jim (manager), Mike (finance) and Megan (service) were all amazing! Great overall experience!
Traveling long distances and breaking down is never fun, I brought my brand new 2022 VW Arteon SEL R-Line for repair through Megan after a multi day trip from Vermont back home to Maryland. Not only did they ease my mind with the repairs they did it in a timely fashion and went above and beyond and ordered some things under warranty that my car needed. They washed my car and made me feel like a part of the family even though I live in Maryland. Thank you Megan and the Trend motors family!
I have been a Trend customer for nearly a decade and have consistently returned for sales and service. Trend has made me a repeat customer due to a great staff, reliable service, and relatively affordable pricing. I always recommend Trend to anyone I know in the market for a Volkswagen. I will continue to return in the future.
We cannot say enough about Trend Motors and Anthony! We met Anthony about 10 months ago when looking for a 3rd row vehicle and wanted to check out the atlas. We have previously owned a Nissan/ Ford/ Mazda and this was by far the best and easiest experience we ever had a dealership. They truly felt like friends by the time we walked out of the dealership. Everyone is friendly smiling and more then willing to give you a hand. Anthony is amazing and Trend is so lucky to have him on their team he was so helpful, knowledgeable and professional. ...
Car taken in on time, problem fixed and on my way with not much of a wait.
Service was good
My lease purchase experience at Trend was superior. Justin was an excellent salesman; the team I dealt with was professional and courteous. I highly recommend the dealership. I have leased multiple cars from this dealership because of the service and price sensitivity.
Ease of making the appt, friendliness of my service advisor and overall attention to detail.
Excellent service and very knowledgeable staff
All details were as discussed and handled in a professional manner. Sales and technical department were well informed. Extremely pleased with drivability of the ID 4. Finance department was spot on. Seamless experience.
This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW !
Very Helpful staff
You are the only place since I bought the car by Trend I had the car serviced.
Everyone I spoke with was friendly and helpful.
Glenn was so helpful with me as I shopped for a new car. He was patient and informative.
We did our pre purchase review of the EV market and happily chose the VW Id.4 Pro S. Our sales representative Jay was truly helpful, honest, and explained everything in detail during the lease process. No surprises and transparent! Have referred some friends over as well! Thx
Great customer service, especially Jim F. & Dennis M. and of course the entire staff! Highly recommend, GO check it out. Thank you again Trend Motors for making buying experience easy.
Excellent experience! Did not feel rushed or pressured at all. Both Anthony Cagno, our sales rep & Brian from finance took their time to explain and walk through our options that would best suit our budget and vehicle needs.
Amazing buying experience and an amazing car. Smoothest and quickest transaction I’ve ever had.
Made a service appointment here for an on the fly oil change away from my usual spot. I was satisfied with the service and knowledge of the team’s ability to identify my noise issue. Thank you.
This dealership was pleasant and professional. The process was painless and the price was right. The sales manager was helpful, and the sales associate, Lucas Mantz, always followed through. I would recommend Trend to anyone looking for a Volkswagen. Thank you!
Trend was great. Jeff Brandon was an excellent person to buy my first Volkswagen from! He walked me through different options, prices, styles of cars and made me feel comfortable at all times during the process. Not pushy at all, overall a great guy! Highly recommend!
I am a first time buyer and a college student so buying my first car was a big deal for me as I was nervous I wouldn’t know the questions to ask. Dennis was my salesman and he was fantastic! He made me feel better about looking at cars and figuring out a plan that would work best for me and my budget. The rest of the team at Trend motors were so friendly and helpful in explaining the cost breakdown for financing my first car. They were also amazing with understanding my budget and making everything work out! ...
All went well. Just wasn't happy with having to go up in my monthly payment. But I understand the market at this time so it is what it is.
Jeff Brandon was absolutely great!! I LOVE my new Taos! I loved it so much I brought my mom back and she bought one too!! Go see Jeff he's great!!
Even though I had an idea of which car I wanted, Anthony geared me in the right direction. He showed me two different options. He showed me all the gadgets and gizmos in the Taos. Anthony explained how to use things in a way that made sense. Highly recommend Trend Motors and Anthony.
Everything was wonderful. Anthony was great! He was very patient with us. He answered all of our questions and concerns. He made our experience so easy!
The staff at Trend Motors was professional, courtesy and very prompt with our requests. We always have a great experience with the team from all aspects at this location. We worked with Jay and were impressed with his knowledge and help with getting us into the right vehicle.
The salesman Jay was very helpful, professional, knowledgeable and respectful. Great job! Mike in finance was also very good we had issues I moved to the area bank was out of state and Mike found a way thru each issue amicably. Good experience!
I’ve had good experiences buying at Trend Motors. Salesperson is knowledgeable and helpful.
Great overall experience! Anthony made the buying process easy, from begging to end.
Anthony was very courteous, knowledgeable, and professional.
Amazing work.never a issue.excellent communication
Our salesman Justin was outstanding on all accounts.
Excellent customer service
Very nice and friendly sales staff. Thanks to Drew O. for helping my daughter Alicia buy her first new car. Jim F. and Kenny from Trend pre-owned were also so helpful in picking the right car for her. When we got to finance Mike went above and beyond to explain every detail and get us the best deal. I highly recommend this dealership, we went in and came out with the perfect car.
I have problems with my passenger door no open
I was very satisfied with the excellent service provided by Trend Motors.
Cannot recommend Frank and the crew at Trend Motors enough! They were extremely helpful and responsive throughout the entire sales process and continue to be supportive after my purchase. Absolutely wonderful sales experience.
Everyone was great! Anthony was fantastic
Best car dealership. They made sure we left happy and satisfied. Anthony is very helpful and hospitable. We drove 2hrs to get here. I will drive again 2hrs for my next car. Thank you!
Meagan did a great job as usual. This visit included the first repair required for our golf. Meagan was kind enough to deal with our warranty company and she got everything covered.all previous visits have been for maintenance only.
Incredible staff, quick turnaround, and provided great transportation both ways
If there’s any dealer doing it right… it’s Trend Motors VW. This dealer was unbelievable from the jump. It all started with me poking around on their website with a chat bot, which turned into a very nice greeting call with the dealer’s manager, Bill. I expressed to him my current car lease arrangement and he told me to come in despite the situation. We both knew that it would take a very attentive and determined sales rep to handle this transaction for me…which is how I met Jeff Brandon! Jeff is knowledgable, kind, and attentive ...
I recently purchased my Acura RDX at Trend Motors Volkswagen and had an amazing experience. I had the pleasure of working with Kenny Singh and everything went smooth. Kenny was very patient with me when it came to giving me information about the car, working out the finances, and attending to me when I got to the dealer (even though I came down without an appointment) everyone was very professional and courteous. What I love most about it was the honesty. There were no dealer bluff and fuss. Best car purchase I’ve had thus far. Love the car. Thank ...
I was having an issue with my car I called the dealership they assessed the situation and scheduled an appointment to be fixed. I was given a loaner car the issue was resolved, good as new!
Megan was extremely professional, helpful and a pleasure to work with. She kept us well informed and worked with the insurance company so we barely had to arrange anything. The car was towed in unexpectedly late on a Saturday and Megan was extremely accommodating. She made sure the car and us were well taken care of.
My lease was ending soon on my Jetta so I put an inquiry online and Anthony called me right away. I was able to schedule with him that afternoon! I wanted to know my options for keeping my Jetta and also another car on the lot. Anthony and his team were able to work with me and ended the lease early and into a new to me (certified pre owned) Tiguan. I went home today with my new car just a little while after getting there. Anthony the car salesman, Mike the manager and Mike the finance personal all were ...
Great service staff! A pleasure to work with Trend Motors!
You are the best,,,,👍👍👍
Always a great and hassle free experience at trend motors!
I just purchased a certified pre-owned Jetta at Trend Motors. Thank you Jay and Brian for your top-notch service, informed guidance, honesty, and responsivity! I would recommend these guys and this VW dealer without any hesitation--I was supremely impressed by my experience.
The attention and care given to the customer was excellent. At this time I don't think there is anything to improve on.
professional staff & I love the video summary the technician did of my vehicle!
wonderful experience overall
Excellent service in all areas , the people who work there are very nice also they are very organized
Glen and Hagar and staff were excellent to work with and the dealership was the most accommodating. You should have no problem buying a car from this dealership.
Excellent experience. Jonathan is knowledgeable and professional. He listened to the specifics of what we were looking for and found vehicles that met our needs. Jonathan is genuine and will find you the vehicle you are looking for at the best price possible. He is straight forward, plays NO games, and has top notch communication skills. We will definitely return to Trend for our next Volkswagen! Thank you Jonathan!