Customer Testimonials
Kenny Singh was a pleasure to work with. Extremely patient and knowledgeable. Buying a car is stressful, but this was an easy experience.
I want to thank my salesperson Carl Braunagel and the finance department for their outstanding job while assisting me in purchasing a used vehicle at Trend Mothers. Carl went above and beyond in assisting me and making the buying process as smooth as possible. I want to thank Carl, the finance department and staff at Trend Motors for their time and assistance. I recommend anyone who is looking for a new or used vehicle to visit Trend Motors. They are a “10 out of 10" in all categories.
This guys were great - helpful and straightforward. A welcome encounter after a scuzzy experience at a Mazda dealer a few weeks earlier.
Bought a jetta from here on monday. Rafael Cruzado from sales called me about the vehicle after i inquired online and assisted me through the process of the application prior to arriving. The constant communication was a huge thumbs up. Since he got everything going by the time i areived all i had to do was sign papers and give the down payment and within an hour or so was driving off the lot. The car is great and the service by everyone was superb. Again Rafael was a huge help and a great person to work with. Thank you ...
Jeff B was very helpful in providing a great vehicle at a fair price.
After the total loss of my Nissan, I was determined to get a new car. Hard pressure from the local Nissan dealership lead to a less-than-stellar experience, so I shopped around. Anthony was my initial point of contact, and was nothing less than professional! Once at the dealership, I worked with Patryk and Brian. Patryk took the time to explain the differences in trim for the vehicle I was interested in, had me sit in one, drive one to make sure it was the feel I was going for, and worked with me to get the price I wanted. Patryk ...
I have leased from Trend Motors twice and have been a regular for servicing. The experience has always been better and the recent interaction to lease has been really swift and smooth. They offer online documentation for the entire process and the time spent at the dealership was well under 20 mins to do some paperwork for DMV, make payment and out the door with the keys. Justin particularly was very instrumental in providing this experience, gave a complete rundown of the options available, multiple pictures of the vehicle to give a good overview, connect with billing team to complete online ...
I'm driving a 3rd Trend family vehicle, very happy with my 2021 Tiguan CPO's versatility & after a new Atlas (wife's) prior & a used Jeep too (daughter's). I am sending this note as they solved a Service question & issue (I appreciate all, Megan in Service) at a nominal cost to myself, done both fast & diligently too.....to me it deserved a hearty thanks to entire Trend VW team, a cut above!
I recently bought my car and it was really great experience. I want to appreciate Mr. Kenny Singh, who helped me find a perfect car. Great dealership, wonderful employees.
Hi everyone i brought a car this week with good price from Kenny Singh with Trend Motors Volkswagen. He's the best sales with acknowledge and patients ，also his sales manager Marlin is cool as well! Highly recommended!
What an great experience purchasing a car at Trend Motors. My sales person Eryn Filosa was such a pleasure to work with as well as Brian the Finance Manager. I also met the General Manger, Frank Maher who was such a professional as well. Look forward to purchasing or leasing another car when my next daughter gets her license.
Smooth and honest purchase process. Thanks to Frank and Patryk!
We absolutely love the car. Everybody was great there. The whole team were incredible
Lovely experience with Eryn at Trend Motors VW! we were in and out of the dealership with my new GTi within 3 hours ! I love my new Mk8 GTi!
I recently purchased a 2024 GTI from Anthony Cagno and it was great experience! The service was excellent, informative, and Anthony worked with me through every step. Highly recommend him.
The staff was friendly, knowledgeable and professional. The service performed on my vehicle was completed in a timely manner.
Thank you Anthony Cagno (sales) for the easy process and strong communication. Great dealership to work with.
Everyone at Trend was amazing, but a special thank you to Anthony Cagno who made my son's wishes come true. He was so surprised that all his hard work paid off and was able to drive off the lot in his new car!!! We will continue to be loyal customers at our local VW dealship! I highly recommend Trend Motors and Anthony Cagno.
I recently had the pleasure of working with Anthony during my car buying journey, and I can’t say enough good things about him! From the moment I stepped into the dealership, he was incredibly helpful and attentive, making the entire process smooth and enjoyable. Now, I’m thrilled to say that I absolutely love my new car! It’s everything I wanted and more. Thanks to Anthony, what could have been a stressful experience turned into an amazing one. Highly recommend working with him if you’re in the market for a new vehicle!
We cannot say enough about our experience at Trend Motors. Anthony made everything enjoyable to purchase our Volkswagen Tiguan. He was extremely helpful and we are really grateful for his time and consideration.
Had a tremendous experience at Trend Motors. Patryk was great to work with and I can say with certainty that my family will be back next time we shop for a car.
What a great experience! Easiest car leasing experience I have ever had. The service was excellent, informative, and Anthony worked with us through every step. Highly recommend him and all of trend motors for any car purchasing or leasing needs! Will definitely be going back and telling friends and family to as well.
I want to thank Jeff Brandon my salesperson for all the hard work he put in to finding me the perfect vehicle. I needed a new one immediately. He went above and beyond to assist me in every way and made the buying process as smooth as possible. In the end I drove away in a vehicle I love. I felt like a part of the family by the time all was said and done and now have a new relationship with Trend Motors that I look forward to enjoying for years to come. I want to thank everyone at ...
I had a great experience Anthony on my first lease and came back to him again for a new lease. Anthony made my experience painless and only wanted to help me get the best deal possible. Go see him he will not disappoint!!
Awesome experience with Anthony! From start to finish, he was knowledgeable and low pressure. He answered all our questions, respected our time and met all our needs. In and out with a deal in hand in 1 hr. Couldn't ask for more. Highly recommend him for anyone in search of a new ride!
Anthony Cagno provided exceptional service during our purchase of the new ID4 car. His professionalism and honesty were truly impressive, and even asked if we needed any refreshments. Overall Anthony proved to be an outstanding salesperson.
Purchased a used car. Great customer service. They try their best to ensure car is in best possible condition before driving off the lot. Sales team (Kenny) was knowledgeable and courteous.
Purchasing my first car with Jeff post college grad was an incredible experience. From looking at multiple models I might be interested in, to explaining everything involved with purchasing the car, and more, I am highly satisfied with the outcome of my visit to Trend Motors. My 2024 Volkswagen Taos meets and exceeds all my needs. I would highly recommend Trend Motors for your next purchase!
Extremely professional, Great experience from the start to the end..
Our experience at Trend was excellent. I would highly recommend their dealership and our sales person, Justin David. The price couldn’t be matched by any VW dealership in the area.
It's a shame that I cannot leave a 10 star review... Since the beginning, both Jim and Vincent where straight to the point and their main goal felt like helping me get what I needed rather than pushing a sale. All they provided were solutions for my ongoing issues and they delivered in less than 48 hours. I cannot be more than happy with my new GTI. Top notch service, excellent personnel and high quality cars it's all you'll find at Trend Motors. Don't think about it twice, it is the best place to get a car in ...
My wife and I were looking to lease a car as our family is expanding and the team at Trend Motors VW exceeded all of our expectations. Every member of the Trend Motors team was wonderful to work with. Eryn is phenomenal; she really made us feel at ease and was extremely helpful throughout the entire process. Not once did we feel pressured into buying/leasing a car immediately like so many other sales people do. We truly feel we have made an excellent decision and it's because of everyone from the Trend Motors team. My wife and I ...
3rd vehicle I’ve purchased at trend motors & every single time has been a great experience! From beginning to end , wouldn’t go any other place ! Highly recommend Glenn Hagen if you are shopping around , he will definitely find the best car for you !
I recently had the pleasure of purchasing a car from Volkswagen and was fortunate enough to work with Kenny as my sales person. Kenny's dedication and expertise made the entire process smooth and stress-free. His professionalism and polite demeanor were evident from our first interaction. Kenny went above and beyond to ensure that every detail was taken care of, making the transition seamless. I highly recommend Kenny for anyone looking to buy a car—his exceptional service truly stands out
We had the best experience, everyone was kind, accommodating and took care of everything! Completely recommend!
2nd VW leased from Anthony. Anthony was patient, accommodating, and answered all my questions! Thanks again Anthony!!
I’m giving Trend Motors and Glenn Hagen five stars because this was an easy and smooth car buying experience. My husband who has also been in the car business for several years immediately said he would come back to Glenn at Trend. We are repeat customers of Glenn and we would recommend him to anyone!!
Without a doubt one of the best dealerships you can do business with. Honesty, integrity, transparency and trust. I had issues with my 2019 Jeep Cherokee and after horrific experiences with Neilson where I got the Jeep, they claimed I needed $3k worth of work to fix my AC. I brought it to Trend and they properly diagnosed the issue and advised I needed Freon. Megan in service is the absolute best, I trust her and the service department with any vehicle and any issue I have. I cannot speak highly enough about Trend Motors VW!!!!
I recently had the pleasure of purchasing a car from “Jeff” at Trend Motors in Rockaway and I cannot recommend him highly enough. From the moment I walked into the dealership, “Jeff” was attentive, knowledgeable, and genuinely interested in helping me find the perfect vehicle. His expertise was evident as he patiently answered all my questions and provided valuable insights into the cars I was considering. He never pressured me, instead ensuring I felt comfortable and well-informed throughout the entire process. “Jeff” went above and beyond to secure a fantastic deal for me, demonstrating his commitment to customer satisfaction. His ...
Trend was the sixth dealer we visited with my daughter. She had never driven a Volkswagen, and was uncertain that she was even interested until Jenna greeted her, and made the process seamless and enjoyable. She patiently took us on test drives until my daughter decided on the Tiguan. Jenna sold us on the car with no pressure. We both live and work locally and will recommend Trend and Jenna to anyone looking for a car!
For me going to a car dealer to purchase a new car is worse than going to a dentist for a root canal. I have to say Trend Motors Volkswagon dispelled that. I think it was a combination of both the management at Trend and the great experience we had with Anthony Cagno the Sales Consultant, Michael the Finance person and the Manager. Although one always thinks they could have gotten a better deal, Anthony, Michael and the Manger were very personable, professional and none of them tried to push stuff on us, for which we had no interest. It'...
We recently purchased a 2024 Taos from Anthony, and we couldn't be happier with the experience! He was incredibly knowledgeable, friendly, and attentive throughout the entire process. He took the time to understand our needs and helped us find the perfect vehicle. From the test drive to the final paperwork, everything went smoothly thanks to Anthony’s professionalism and expertise. He made sure we were comfortable and informed at every step. We especially appreciated his patience in answering all our questions and his commitment to ensuring we were completely satisfied with our purchase. I highly recommend Anthony and Trend Motors ...
This was one of the best car shopping experiences ever. It was fast and easy. Lucas was a courteous, knowledgeable sales associate. I highly recommend working with him and buying from Trend.
Highly recommend this dealership; knowledgeable and friendly!
Glen really helped my husband and I find the perfect car for our little family. He informed us with everything we need to know and we appreciate that tremendously. His services is professional and great! I recommend to go to him for the perfect car you are looking for. I like that he gave us options and was willing to work with us regardless. Thank you Glen!
I have bought several cars in my lifetime, dealing with Trend Motors was the best experience without a doubt. Jim in the pre-owned department listened (really listened) to what I was looking for in an automobile. Everyone I dealt with at Trend Motors answered all my questions in a knowledgeable and professional manner. Thank you Frank for your consideration and thanks to your staff, I am very happy with the Tiguan. Veronica Gessie
The salesman Kenny and manager Jim at Trend Motors were absolutely amazing! Everything from scheduling our appointment to signing the paperwork was made to be simple and straightforward. Everyone at this dealership is so kind and helpful. The car was in amazing condition, had already been detailed, and had gone through a comprehensive inspection. They worked with me on price and were just awesome to work with. Would definitely recommend this dealer to anyone. If you need a car, go to Trend!
Jeff Brandon was and outstanding and honest salesperson. He was spot on with his knowledge of the car and my needs as a consumer.
I love my new Atlas!! Glenn Hagen and Trend Motor dealership are exceptional. My family has bought many Volkswagens here and are consistently impressed with the purchase process and continued service!
Anthony was great to work with on my recent purchase. He’s courteous, prompt and professional. Trend Motors is a great dealership. I’m enjoying my new ride thanks to Trend and Anthony.
Was in and out of the showroom with a deal. Probably less than one hour. Greatly appreciated.
Anthony C absolutely perfect! This was by far my best experience buying a car. I would even say my best experience buying anything. From the moment we walked in the door to the moment we drove off we were met with smiles and service. You all really made a dream come true and my daughter. She is extremely happy and I am overly joyed with my experience and cannot wait to return. Anthony was absolutely the most professional, personal, genuine, knowledgeable, and pleasant person to work with. He did not make us feel pressured, he made us feel like we ...
Just bought my 4th vehicle from Glenn Hagen over at Trend Motors! He knows his VW's better than anyone and is ALWAYS a pleasure to deal with.
Staff is responsive and proactive with guidance and recommendations
The process was fast, and incredibly pleasurable. Vincent and Jim were fantastic to work with. Both had great attitudes and were incredibly communicative. From test drive to final documents Vincent was always sure to keep us aware of the situation as best he could. I truly appreciate you folks, and greatly appreciate the experience. Please, continue doing what y’all are doing!
Kenny Singh was very friendly and helpful with our car purchase!
My husband spoke to Jeff and was able to complete almost the entire purchase over the phone and through e-mail which was the most convenient for us. Jeff was not there the day we went to pick up the car, but Lucas and Mike were awesome to work with! The entire staff was very accommodating and welcoming. The process went smoothly and we had one small issue with the vehicle but Trend Motors made sure to assist us right away with a resolution. I told my husband that I would definitely go back there when it is time for another ...
Absolutely fantastic experience with Anthony! From start to finish, he was knowledgeable, patient, and went above and beyond to ensure I found the perfect car. His professionalism and genuine care for his customers truly stand out. Highly recommend him for anyone in search of a new ride!
I highly recommend Trend Motors. Unlike other dealership who’s hesitant to discuss some premature details on vehicle and price, trend motors was willing to discuss information and pricing over the phone. Jim(manager) had Vincent reached out to me immediately to discuss some details on my early stage of car buying. Vincent was helpful and prompt in all of our phone and text communications. We were able to get approximately 80% of work remotely before I even arrived at the dealership. They also provided a reasonable price on my trade. Mike(finance) was very knowledgeable and helped me find a ...
The only VW dealership I would go to for a new car or service. Anthony Cagno in sales is fantastic and would 100% recommend him to anyone looking for a new car! Two VWs purchased from this dealership!
Jennifer is my go to whenever I have an issue with my Tiguan. She is awesome! Professional, experienced, accomodating. She is a great "first" for any customer of Trend to see. Jennifer sets the pace for the dealership.
Had a great experience buying a car from Jeff. It was easy, painless, no pressure, straightforward process. Was in and out of the dealership in 30 minutes with the car!
Due to a warranty issue i was put in a loaner vehicle. Brian kept me up to date daily on the repair status, as there were some unexpected delays. Altougth I was upset about the car having issues ( again), when all was said and done, I can say I am very satisfied with the service!
Definitely one of my best car-buying experiences! The dealership runs like a well-oiled machine. I called to make an appointment, told the sales person what I wanted to test drive and the parameters for pricing. When I arrived, the sales person (Jenna) was waiting with the keys and the car was parked by the door ready to go. Jenna was kind, patient and knowledgeable. I now own a brand new VW Taos and I'm thrilled! Thank you Jenna!
I chose a rating of 5 because like always Jennifer Melendez was helpful in getting me a loaner and taking care of the recalls for my ID4.
Anthony Cagno was a pleasure to work with very knowledgeable and friendly with the purchase of our Tiguan SEL R. I would highly recommend Anthony to our friends and family. Keep up the good work!
The purchase of my vehicle was a great experience. Everything Jim told me they were going to do got done. Kenny was also very responsive and helpful throughout the entire process. Mike was wonderful explaining all of the additional options and services. They were my A team!
Lukas, my sales representative was outstanding. He helped me get a great deal on a Taos. The finance department processed my paperwork very quickly. They even had the paperwork on my trade in done so my wife could sign it. She has a commitment afterwards and they had everything done as promised. The car was prepped and ready before I was even able to set up insurance.
Just purchased a used 2021 Tiguan R-Line Black for my college bound son. We worked with Kenny Singh and he was professional and easy to work with.
Recently purchased a car from Trend Motors Volkswagen and it was an easy and straightforward process. Kenny was helpful and went above and beyond to make sure he and the service team exceeded our expectations. Very happy with my purchase.
Glenn at Trend Motors is an exceptional car salesman who made my experience of purchasing a Tiguan a pleasant and memorable one. He possesses all the qualities that make a great car salesman, and I highly recommend him to anyone in the market for a new vehicle. One of Glenn's most notable attributes is his extensive knowledge of the products he sells. He was able to answer all my questions about the Tiguan in detail, providing information on its features, performance, and safety ratings. His expertise gave me the confidence that I was making an informed decision. Moreover, Glenn ...
I drove over an hour to pick up my new Tiguan R Line and it was 100% worth it! Kenny and Michael were absolutely amazing. I did 99% of the deal over the phone and then just had to stop at the dealership to pick it up. You guys are the best! Thank you!
This is a top notch dealership and I have two instances to prove that: 1) they helped me during COVID when my Atlas had an issue and let me rent a comparable size car when an Atlas rental was not available & 2) they got me a good deal when my Tiguan was coming up in a tough environment. Anthony Cagno reached out and helped secure me a smooth, quick deal that was a painless experience. Great dealership.
The same dealer for the past 25 years, constantly improving the buying experience to the flowless, and most pleasant experience.
Pick up and delivery was great. However the items that were taken out of my glove box were left on the car floor.
My experience with Glenn Hagen at Trendmotors was outstanding, if I could give him more than 5 stars I would. I highly recommend him to anyone on the market for a new vehicle. His years of experience make car buying a breeze! Thank you trend for the exceptional service I just love my new Tiguan!
Jeff at Trend Motors in Rockaway is second to none. 36 years with the same dealership shines through with his excellent customer service. We bought a 2024 SE VW Atlas Peak Edition! My wife and I had the best experience ever with this dealership. Highly recommend Trend Motors!
Worked with Anthony to buy my wife’s 24 Atlas for 11 months, had to go back when I needed a used car. Anthony kept an eye out for anything that met my needs. He called as soon as he heard there was a trade coming in that was what I was looking for. In a letter of 24 hours I got to look at the car, completed the paperwork and was driving my car. Definitely recommend Trend and highly recommend Anthony!
In and out in no time at all. Customer Service walked me through it from arrival to completion of the inspection. Friendly, knowledgeable and efficient
Anthony Cagno and the entire Trend Motors team were incredibly authentic, professional, and courteous and made my lease process emphatically smooth and quick. They negotiated fairly and treated me like a customer they valued rather than just another number. Love my new car, thanks! You should absolutely go visit them for your next car!
We had a great experience buying our daughter's first car at Trend Motors. Everyone was friendly, helpful and patient, from our salesman (Kenny) down to financing department. I would definitely recommend Trend Motors to anyone who is looking for a new or Preowned car!
My husband and I stopped in to check out a 2024 VW GTi, we worked with Tristan Catania and he was very helpful. He showed us the car and all it's features. We weren't ready to talk numbers as I was interested in a Subaru WRX as well. When I came back another day for a test drive, he was very helpful and had everything ready to go as I was in a time crunch. I didn't end up buying the car from Trend, but I do appreciate the customer service Tristan provided to my husband and me. ...
Glenn H was great to work with on the purchase of our new 2024 Taos. He and Michael in finance made this a very easy and stress free process. Thanks Glenn and Trend Motors!
Everything was explained to me. Megan was very helpful!
excellent team, really agile and helpful. It made it all a really enojayable experience. Anthony is the best! i would definitely recommend it
Jeff Brandon was able to answer all my questions. He also said I can take the car back to the service department since there is a rattling sound I cannot find
Efficient sales process, friendly staff
My experience at this dealer bringing a vehicle that I did not purchased there has been great. The experience of Brian at the service department has helped me enormously deciding what type of service I should request for this vehicle. Thank you.
Picked up my beautiful new Taos yesterday. We are pretty loyal customers and they recognize that and appreciate the repeat business. Everyone at Trend is friendly and treats you with respect throughout the whole process. I knew what I wanted and worked with Tristan to decide which trim level and color. He was very patient! The pricing was fair and transparent. I always recommend Trend to anyone looking for a new car.
As we all know car shopping and purchasing a car can be very stressful. Lucas at Trend motors made this process very smooth and easy. Great customer service 100/10 !!!!!!!
Great sales rep Jeff. Very personable and easy to work with. Overall buying process was easy. Would recommend working with Jeff - fair and honest!
Took me right in honest to let me know it didn’t need brakes Jennifer always the professional and great communicator
This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW !