We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Trend Motors Volkswagen is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
4.9 out of 5 stars
I called in to get my car serviced and Megan was very friendly and helpful! She got me in and the service was great! Thank you Megan for great customer service!!
This place is the best! I always have a great experience when here. Megan is such a delight to work with and the techs are always on top of it! I won’t go anywhere else!
I don't do reviews, but after our experience with Travis and the rest of the staff at Van Horn Of Newhall I felt compelled to share our positive experience. It was thoroughly a great experience from the moment I inquired about a vehicle via their website to the moment we drove away in our "new to us" vehicle. I ended up throwing a curb ball at our salesman, Travis, by asking to look at a vehicle I happened to see while walking their lot. Even though it was not the vehicle we where there to see,Travis took it in stride and was as helpful as he could be about the vehicle's information the second I brought it up and started asking questions. If you're in the market for a new vehicle, the Van Horn's staff from their online help to their financial department is timely, informative and non-pushy. We will recommend them to friends and family members in the market for vehicles without a doubt.
If you happen to bring your toddler, they can expect an abundant amount of fruit snacks!... More
Denise V. Detrick
I’m so thrilled we ended up going to Trend Motors in Rockaway! We had previously gone to another VW dealership that was awful and our experience at Trend made up for everything! Our salesman was Justin and he was very honest and helpful! He got us right into the perfect deal for us and we are very grateful for his help and knowledge of the cars!
Rick Miller did a great job and was very knowledgable on the vehicles and made the whole process a breeze.
The team worked well together to seamlessly find the best rate and provide the best possible value to me as a customer. Truly appreciated.
I had the best experience working with Trend Motors! Josh provided me with accurate and helpful information regarding the Jetta I was interested in, and even spent time ensuring I was receiving the best deal! Dean was also very helpful and upfront when providing me the exact numbers. He modified the deal accordingly to match my specific requests. Thank you, Josh, Dean, and the Trend Motors team for the wonderful experience- I'm so excited about my Jetta!
Great dealership! Friendly staff, in top 5 of all car buying experiences, very happy I choose to buy my new Traverse from here. Zach was very helpful and knew his stuff. Will definitely work with Van Horn again in the future.
Had a very good experience buying a truck at Van Horn Chevy yesterday! I worked with Rick and he got me all of the info that I requested in a timely manner. There was no pressure to upsell me to a more expensive vehicle and got me answers to all of the questions that I had.
Worked with Zach L to purchase a new and trade my old Terrain. He was extremely knowledgeable about the features I didn't have before and allowed me to ask all the questions I had. He was honest about what they could and couldn't do. Thank you Zach!
Meghan in the VW Service Department is honestly the most helpful person I have come across! She is available, she is down to earth, and is seriously looking out for the customer. She is the reason I depend on Trend Motors VW!