How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Trend Motors Volkswagen is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

167 Testimonials
4.9 out of 5 stars
5 star
156
4 star
11
3 star
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1 star
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I grew up most of my life understanding that Volkswagen was the car of choice, and that Trend Motors was to be dealership of choice. My family has bought ALL of their VW's here, along with the majority of many of my friends. When it was time to purchase MY first VW, I too came here. As a customer, I developed such a connection with this dealership that I proudly took a position as a sales consultant here! I LOVED it - Trend Motors is not a typical dealership. It is family. The employees, the Man... More
Sara S.
2013-07-30
After several visits to several dealers in NJ, I decided to buy my pre-owned certified VW GTI from Rich Rodriguez at Trend VW in Rockaway NJ. They did everything possible to help me maintain my budget and get me the vehicle I have always wanted. Cudos to the staff at Trend Motors who also participated in making my experience flawless. I recommend everyone who is looking for an honest dealership who offers friendly services to look for Trend VW on Route 46 in Rockaway. Don't forget to ask for Ric... More
Roderick H.
2013-04-04
Two words why you should go to Trend: Luke Paglione -- guy knows these cars and is not afraid to listen and helps you get the right car, and the car you want. I just picked up a '12 Passat and am beyond happy.
John B.
2012-07-24
My son had a set amount of money he was given to purchase a used car. We had been to several dealers and none could help us til we got to Trend Motors. We saw a car on TrueCar and went in to look at it and it was a perfect fit for my son. We were able to negotiate with Rich Rodriquez for a price that worked great for my son.Rich took the time to speak with my son and me as well to learn what we needed and was able to deliver the right price and value for us. I would recommend him and Trend... More
ciapichino
2015-08-17
Salesman Mike Bruno is the man! I will be purchasing the rest of my Volkswagens from the guy. He's not pushy, doesn't try to upsell you and make sure you get exactly what you want for the price that you want. Highly recommend
FuGen
2015-08-16
Trend Motors VW is an Outstanding dealership. My wife and I had the pleasure of working with Dean Houston as our sales representative and from the first email Dean was exemplary. My wife is new to VW and had some major concerns about seating due to her small size and back issues and Dean was more than accommodating. After visiting several other VW dealerships, we came in to test drive the car to get a feel for the seats with no pressure from Dean. He made sure my wife was comfortable and took h... More
Dorerj15
2015-08-14
I dealt with trend motors represented by Luke Pagilone. I did early inquiries via e mail. I was treated well even when switching option packages for comparative pricing. I purchased a 2015 Jetta Diesel SE for about what another dealer quoted as his best possible price for a lesser equipped S model. I arrived at Trend for the closing expecting bait ans switch tactics or an attempt to pad my purchase with high pressure tactics. None happened, a pleasant surprise. All post sales promises were kept.... More
Mike
2015-06-05
We were in the early stages of looking for a car for my daughter. VW was not high on the list but we stopped at Trend anyway and was immediately greeted by Luke Paglione . We talked like we were friend for years - no high pressure, not trying to push something they needed to move - actually listening to what I was looking for. I had already been to another dealer and had something for comparison and a budget. Luke was able to recommend a Jetta & a Passat - both would have similar options (if not... More
caseyboy43
2015-05-29
i had my doubts about returning to trend, but John in service, Scott as the GM and Glen who has been selling VW for 32 years now, have restored my faith in the dealership. You know that moment in finance, where you're about to sign and things change for the worst, well Anthony in finance Scott and Glen saved the best for last. By far my best car buying experience ever.
njdmb1979
2015-04-01
I was not originally looking to buy a VW, but a friend recommended that I test drive one. Since I was new to VW, I had a lot of questions both when I was at the dealership and after I returned home. They were very prompt and very helpful in their responses, whether in person, in e-mail or over the phone. My experience was so positive that I ended up buying a 2015 Passat and I love it.
8114swa
2015-01-20